|Below you will find information concerning visits to and the use of Active 24 corporate websites.|
Active 24 Software Ltd, its subsidiaries and affiliates (Active 24), are sensitive to privacy issues on the Internet and recognises the importance of safe guarding all information we receive from you. This privacy statement will supplement but shall not cause changes or reductions in your Active 24 User Agreement and/or any other agreements entered, or to be entered, between you and Active 24.
This Privacy Statement applies to data provided by you and collected by Active 24 through its websites as well as both online and offline products and services. We will use the provided information in the course of our dealings with you to process requests and orders and to provide a more personalised internet and online shopping experience.
Active 24 will ensure that all personal information is treated in accordance with the applicable data privacy legislation's.
For your information, we have provided this statement explaining our online information practices.
Collection of your personal information
In general, you are able to visit Active 24s websites without revealing who you are or any information about yourself. However, our web servers will collect information (standard information that your browser sends to every website visited) for statistical purposes, such as the number of visits, the pages viewed, which website you came from before clicking into the Active 24 website, the key words used to find our site, your IP-address, the browser type and language, access time, etc. Active 24 uses this information for improving its sites and services.
When visiting certain Active 24 sites (such as web shops, landing pages, downloads, etc.) we ask you to consent to providing personal information, such as your email address, name, postal address, telephone number, etc. This information is required in order for us to fulfill our deliverances and to be able to contact you. This information will therefore be kept by us. Information regarding web shopping is compulsory with respect to bookings; tax handling and potential guarantee and/or return claims. For security reasons we also keep the IP-address used when the order is registered. Card holder name information is stored by Active 24 in order to ensure effective handling of any problems regarding charging, cancellations and/or credits. At no time will other credit card information, such as the Primary Account Number, Service Code and Expiration date be stored by Active 24.
We also use your personal information to communicate with you. Examples include get started guides, billing reminders, information on technical service issues, product updates, offers etc.
Personal information collected on Active 24 sites and services may, in compliance with applicable laws and regulations, be stored and processed in any country in which Active 24 or its subsidiaries maintain facilities.
Accessing your personal information
You may view or edit your personal information online. In order to help prevent your personal information from being accessed by others, you will be required to sign in with your credentials (user name, password and /or other credentials). The appropriate method(s) for accessing your personal information will depend on the sites or services you have used.
You are able to, at any time, request access to all personal data that we have about you. You can also request that we correct any incorrect personal data about you.
Security of your personal information
Active 24 is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information (such as credit card numbers or passwords) via the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred.
Active 24 offers a wide range of email groups with the purpose of receiving offers, product information, news, user tips, seminar invitations, etc. It is voluntary to receive this kind of information, and you must explicitly register for enrolling. You can stop the delivery of future emails from Active 24 by following the specific instructions within the received email.
We may share your information with other members of the Active 24 Group of companies. We may also share your information with certain reputable third parties, e.g. Active 24s business partners, in order to fulfill your order or request, or in order to obtain professional advice.
We will disclose information we maintain when required to do so by law, for example, in response to a court order. We may also disclose such information in response to a law enforcement agencies or regulatory bodys request.
Active 24s website may contain links to other sites. Although we try to link only to sites that share our high standards and respect for privacy, we are not in any way responsible for the content of the privacy practices employed by other sites.
Changes to this privacy statement